Question 1

Does the kit make my product compliant?

Accepted Answer

No template can. The kit gives you the structure, the evidence trail and the order of work. Compliance comes from the engineering and processes behind them.

Question 2

We are outside the EU. Is the kit for us?

Accepted Answer

Yes. Module M12 covers importers, distributors and authorised representatives.

Question 3

Which formats?

Accepted Answer

Word (.docx), Excel (.xlsx) and PDF. They work with Microsoft Office and LibreOffice.

Question 4

Which language?

Accepted Answer

The files are in English. The licence lets you translate and adapt them. A Turkish edition is in preparation.

Question 5

Will it stay current?

Accepted Answer

Yes. You get free updates until 31 December 2027 or for 12 months after purchase, whichever is later, whenever standards, implementing acts or guidance change.

Question 6

Do I need a notified body?

Accepted Answer

Not for products in the default category. Important and critical products may need one. Module M01–M02 shows which route applies to you.

Question 7

Can I get a refund?

Accepted Answer

The files are delivered immediately, so please look at the free overview before buying. For defective files, our refund policy applies.

Question 8

Is this legal advice?

Accepted Answer

No. The kit explains the regulation in plain words and cites article numbers.

Frequently asked questions